Transformation potential of AI - some use cases for you!
Artificial Intelligence (AI) stands out as a transformational technology. Introduction of AI can transform many business processes in companies for efficiency, productivity and customer service excellence. These use cases often will have wide-ranging implications for many stakeholders – management, employees and its customers. In this multipart series, I intend to explore application of AI in industry specific segments and its implications. Along with Internet of Things (IoT), Artificial Intelligence has immense potential in transforming business operations throughout the supply chain and customer service. Applying Machine Learning (ML) to the machine generated data and combining the data from external sources like logistical providers, distribution channel and ERP systems, companies can accelerate automation, thereby productivity, efficiency and predictability of operations. Likewise, with Natural Language Processing (NLP) capability, companies can drive better customer experienc